Our Contact Information

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance. As such, we have provided a number of ways for our Customer Care team to help you.

Email: norvet@oxford.net

Phone: 519-863-3836

Fax: 519-863-3345


  • Monday - 8:30 am - 5:00 pm
  • Tuesday - 8:30 am - 5:00 pm
  • Wednesday - 8:30 am - 7:00 pm
  • Thursday - 8:30 am - 5:00 pm
  • Friday - 8:30 am - 5:00 pm
  • Saturday - 8:30 am - 12:00 pm
  • For after-hours emergency care please call the Emergency Centers directly (listed below).

Email: We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.

Phone: Monday to Friday 8:30 am 5:00 pm (EST)
Saturdays, Sundays and federal holidays please leave a message. A Norwich Vet representative will contact you within 24 hours of the first business day.

Emergency Center Access
NVS refers after-hour care to the following clinics:

  • London Veterinary Emergency Clinic
    41 Adelaide St N, London, ON N6B 3P4
    Phone: 519-432-3300

  • Brant-Norfolk Veterinary Clinic
    155 Lynden Road, Brantford, ON N3R 8A7
    Phone: 519-720-0753

Our Address

51 Stover St. S.
Norwich, ON N0J 1P0

We are located on the east side of Highway #59 (also known as Stover St.) in Norwich, Ontario just south of the main Norwich Rd. (Main St.).


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